Mobile banking is a service that allows bank customers use of a mobile device to initiate routine transactions and pay bills from anywhere, anytime. Customers can view account balances and transaction history, view account alerts, initiate funds transfers and pay bills. Our mobile banking service supports all account types including checking, money markets, loans and lines of credit.
No. If you are already a user of Online Banking, you can sign into the mobile banking app with your existing User Name and Password. If you are not currently a user of Online Banking, Self- Enrolment is available via the Mobile Banking App.
Dsk National has a Self-Enrolment feature that makes signing up for mobile banking easier than ever. Simply download the mobile banking app and click New User – this will start the self-enrolment process. If you are already a user of Online Banking, you can just sign in to the mobile banking app with your User Name and Password.
Apple iPhone or iPad
Android Devices
All sensitive and personal information is encrypted and access requires passcodes that only you know.
You may call us at 1-888-247-4014 and with proper verification, your User Name and Password will be restored or reset. You may also use the “Forgot Username” or “Forgot Password” feature, which can be found below the login section on the mobile app. This forgot password feature allows you to reset your account password prior to being locked out after three unsuccessful login attempts.
At this time, Mobile Banking is a free service.
Dsk National Mobile Banking allows you to view account balances and transaction history, set account alerts, and move money by fund transfers or paying bills. Viewing Bank Statements and Managing Debit Cards are also added features. Users can also find the closest Dsk National location or ATM by using the ‘Locations’ feature.
The following are some best practices for consumers when using Mobile Banking:
Mobile Deposit is a service offered by Dsk National that allows you to make a deposit directly into your eligible checking or savings account using the Dsk National Mobile Banking App on supported Apple and Android devices (iPad, iPhone, or Android).
Access the Dsk National Mobile Banking app from your Apple or Android device and log in with your Online Banking credentials. From the main menu select “Deposit Checks”. Once you are on the Make A Deposit screen take a font and back picture of your check, key in the amount of the deposit, and choose the deposit account you would like to credit.
That’s it! Within seconds of uploading the transaction, you’ll receive an email confirmation that the deposit was received successfully. Another email confirmation will be sent once a Deposit Operations Representative has Approved or Rejected the deposit.
All personal and business U.S. checks made payable to the account owner or joint owners under $2,500.00 that have been properly endorsed with “For Mobile Deposit Only” and the payee’s signature can be processed through Dsk National Mobile Deposit. Checks from Canada and other foreign countries, returned items, savings bonds and poor image quality checks must be deposited traditionally.
Dsk National Mobile Capture features multiple layers of security. Your account and check information are given the highest level of safety available.
Yes. Check 21 legislation allows banks to exchange image of checks for collection instead of paper. In fact, the majority of checks in the U.S. are cleared electronically today.
Any approved Dsk National Mobile Deposits made before 4 PM Central Time are processed and credited to your account that business day. Mobile Deposits do not instantly reflect in your available balance. Items deposited after 4 PM will be processed the next business day, with availability of funds generally that same day. Saturdays, Sundays and Federal Holidays are not considered business days for processing purposes, even if the bank may be open on those days.
Deposits made after 4 PM on Friday, Saturday or throughout the weekend are processed on the next business day following that weekend. Saturdays, Sundays and Federal Holidays are not considered business days for processing purposes, even if the bank may be open on those days.
The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, the following alert will be sent, “This check has already been submitted. We cannot accept it again.”
No, you cannot deposit more than one check per mobile deposit. If you have several checks, each check would need to be deposited separately using the mobile deposit service.
There are no restrictions to the number of deposits made per day. Each customer does have a restriction in place regarding the daily dollar limit. Most Dsk National Mobile Deposit users are limited to $1,000.00 per day.
We are pleased to offer our Mobile Deposit service at no charge for customers meeting all requirements. Other fees may still apply, however, such as those for returned items or overdrafts, per item charges, limits on the number of items to deposit, and mobile carrier fees. You should also consult the Bank’s fee schedule and deposit account agreement for further information regarding fees applicable to your account.
Please retain the original check for 60 days after it has been submitted. After the retention period, you must write “VOID” across the front of the check in black or blue ink and then destroy it by cross-cut shredding or another commercially acceptable means of destruction.
No. If a check is returned for insufficient funds, you may not re-deposit it through Dsk National Mobile Deposit. This item must be deposited traditionally at one of our Dsk National locations.
